Complete uninstall

2D CAD software for Windows, Mac OS X and Linux
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Mikerosen
Posts: 338
Joined: Sun Dec 11, 2011 6:16 pm
Location: Seattle, WA, USA
Contact:

Complete uninstall

Post by Mikerosen »

I'm still having the same issues: tool selection shortcuts aren't working without workaround, text is the wrong size and stacks in columns, can't change default paper sizes...

I trashed the app from my applications folder, shut down and restarted computer, and downloaded a fresh copy of RC 5.2.

The problems are still there.

How can I do a complete uninstall, so that the new version doesn't inherit any of the old problems and settings?

Merci!
Mike Rosen
Seattle, WA, USA

Mac OS 11.6, iOS 11.4.1 on iPad Pro
Eric Pousse
Posts: 1007
Joined: Sat Dec 03, 2011 12:31 pm
Location: Tours - France

Re: Complete uninstall

Post by Eric Pousse »

Bonjour Mike,

The last version of the preferences file is stored here :
~/Library/Application Support/RealCADD/

remove the files : RealCADDOpenRecent and RealCADDPrefVX.XX

You have also in :
~/Library/Preferences
the file : com.ericpousse.realcadd.plist
and perhaps old preference files named : RealCADDPrefVX.XX

Cordialement.
Eric Pousse
Mikerosen
Posts: 338
Joined: Sun Dec 11, 2011 6:16 pm
Location: Seattle, WA, USA
Contact:

Re: Complete uninstall

Post by Mikerosen »

Eric,

I trashed those files, trashed the app, and reinstalled. Same problems.

Sorry.
Mike Rosen
Seattle, WA, USA

Mac OS 11.6, iOS 11.4.1 on iPad Pro
Eric Pousse
Posts: 1007
Joined: Sat Dec 03, 2011 12:31 pm
Location: Tours - France

Re: Complete uninstall

Post by Eric Pousse »

Mike,

In another post you propose to send me a screen shot but I never received it.

Cordialement.
Eric Pousse
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